Testimonials

Take a look at what our customers think of iCopic.com.

"After relentlessly looking at many websites for purchasing copic markers I happened to come across icopic. The price was great even though I live in Australia I could still buy more markers and have them posted out here for less than buying them from the Australian website, which I could hardly believe.

The site is very user friendly and has a great selection to choose from. The transaction went smoothly and the best part I had my markers with in a week!! Look forward to choosing my next order!"

---CW 07/2010 (Alexandria, VA)

"i can say icopic was unbelievably great-they had the items no one else knew what I was talking about and it arrived the next day. Unbelievable"

---AK 06/2010 (Sacramento, CA)

"I had a very positive experience with my purchase. The product speaks for itself.. it is fabulous. The order arrived very quickly, accurate and packaged great. The pricing was great and I would refer any of my friends to order from you."

---BC 06/2010 (Constogo, Ontario, CA)

"The first thing that got my attention was that I was searching for a place with shipping."

My local art store is Hobby Lobby, and they have a limited pallet of 72 colors, so I was looking for a place that had the entire Copic series. and most online art stores had that. however most bigger art stores had like 8 to 10 dollar flat rate shipping through UPS of Fedex. considering that at one time the most I might order is 10 to 20 markers, so less than 100 dollars that art stores require for free shipping. I live in a rural area, I live close to a Post office so I get my mail there, I personally hate how UPS and FedEx just leave packages at the door, where I have had stuff stolen because I was not there, or even the fedex driver does not even knock he just puts it on the door and runs. So for me USPS is the best service for delivery. and 6.00 for basic shipping is fine."

The second thing was that I could purchase individual markers."

Like I mentioned earlier the local Hobby Lobby store carries a limited selection, but however now and then they have 40% off art markers, including copics, which drops the price to most websites, and if possible I shop local. So it is good that I found a store that sell the individual markers and not force me to purchase a package, even a custom package."

The third issue as that of trust."

I rarely purchase stuff off of Amazon's marketplace and Ebay, even if people say that it is NEW and not used does not mean that it is in good quality. in contrast your website is almost exclusively Copic markers, so to me that says that you have to stay at the top of your game, as you do not have other items to balance out bad copic sales."

Fourth and Final is product selection. I wanted one of the empty 36 marker wallets, and the other people were sold out. Another Item I was looking at was the marker paper and you were one of the first sites that had the Copic brand marker paper."

In closing I wanted to mention that I loved your store, and I look forward to making future purchases from you."

---CL 06/2010 (Sheldon, MS)

"I have shopped many sources and purchased Copic markers. My experience with iCopic was great. The products I ordered from iCopic were in stock so I did not have to wait and the prices were better at iCopic than any other source I previously purchased from. I was kept informed immediately about the status of my order and received my order quickly. I will certainly order from iCopic again and will recommend them to other individuals interested in their type of products."

---DB 06/2010 (Arlington, TX)

"My experience with Icopic was very pleasant, I intend to shop here for my Copic supplies in the future. You offer good prices, and my items were shipped and arrived quickly. Thanks and please continue your quality service. =] "

---EA 06/2010 (Teaneck, NJ)

"Thanks for asking for my opinion. I had originally purchased some copic markers from another vendor with prices that were below your published price. I then saw a comment on a blog regarding your site and your gold member pricing. I went to your site and found that it was easy to find what I was looking for. Liked the wish list functionality and have used it quite extensively. I like that if I move something from the wishlist into my cart and then have to leave before I purchase, I don't loose those items, they return to the wish list. Once I made my first purchase, I was waiting for a note on my account that I was a gold member before I ordered again. On that I actually contacted your customer support and did get a quick response. The next purchase got great pricing and the items were shipped and received in a few days."

---BD 06/2010 (San Leandro, CA)

"I just wanted to tell you how impressed I was with my recent Copic Marker purchase through you! I received a gift certificate for your site and after seeing how easy it was to navigate the site and the good prices you offer I must say that I’ll be back!!! May I also mention one more thing? Holy Lightening Fast Shipping Batman!!! I’ve never order and received something as fast this order wowza!"

---PB 06/2010 (Carsonville, MI)

"I did have a great experience with i Copic. In facgt I am on several Yahoo groups and have suggested to everyone that they go to your site and purchase their markers from you. Several girls have ordered from you from the Magnolia website, we use Copics to color or stamps! I told them of your great sales, price matching, and your speedy shipping! All of my emails were answered quickly with you guys and so communication was WONDERFUL!"

---CS 06/2010 (Mundelein, IL)

"It was truly a pleasure to purchase from and work with iCopic! My family started a little late on obtaining special mothers day gift and not only did they have the item in stock, they personally assisted me by providing express shipping."

---KW 06/2010 (Brockport, NY)

"I had a really positive experience order my Copic pens. There are other sources but with you guys I was able to become a Gold Member (translated: discounted prices) and you had a Memorial Day ediscount code for 5% more. I got my pens for $3.99 with the membership and special discount. That is an awesome price. Thank you. The website is easy to use, the ordering is simple and my order arrived exactly as I ordered it. I had a pleasant experience! Thanks!"

---KH 06/2010 (Carlton, GA)

"I first started buying Copics at my local Hobby Lobby. I'm not sure how they order or what the Copic company decides to send them, but I was always missing a shade or two off from a color combination I wanted, hence my resulting to purchase online.

I have to admit that you were the 2nd choice on my list. Unfortunately, I placed a rather large order though another company the same day as my first purchase with you. I immediately realized I forgot a handful, so I went ahead and ordered through your company. The initial cost was a bit higher than the 1st company, but I did want to try another vendor, so I went ahead ... Plus, after the first order, you do discount the Copics even further.

I was INCREDIBLY pleasantly surprised when the order I placed on Thursday arrived the following MONDAY ... Imagine that! (lol) Well ... about 2 weeks later, I still didn't have my order from the 1st company (imagine me biting my nails at this point), and realized I needed a small handful that I hadn't ordered yet, so I went ahead and ordered from your company again. And, once again, I received the Copics within 2-3 days of ordering them (I don't recall, just that it was fast!), receiving this Monday.

And still, here I sit waiting on the 1st company. There has been progress, I suppose - it did say on Monday that they were being SHIPPED via Fed Ex ... but it's Wednesday evening & they're still not here !

Even tho your Copics are 15 cents more expensive, rest assured that I will be buying all my future Copic markers from ... drumroll please ... iCopic.com !

I've been more than pleased with your service - from the ease in ordering them online - the availability - to the near immediate receipt of the product ordered. Your company has enabled me to enable myself with this new obsession with coloring with Copics! I only wish I had invested $137.00 more with you instead of 'another company'. I know I'd have my purchase in my hot little hands."

---CL 06/2010 (Wauconda, IL)

"iCopic was recommended to me shortly after I attended a Copic certification class over a year ago. I found the prices to be very competitive and the variety available made purchase a no-brainer. I purchased the colors I thought I would use but found that I needed and wanted more colors. ICopic made that easy for me and I always received my purchases with lightening fast speed."

---CD 06/2010 (New Smyrna Beach, FL)

"I was put on to your website from the message board on cricut.com. some of asked were do you get copic for a good price. that's when I heard about your online store. so when I checked it out for the first time and saw your prices I had to buy as many as I could afford.. Then after i finished ordering I noticed i had ordered one orginal instead of the sketch and i email you guys right away and within the hour i got an email saying it's been taken care and it would be changed. I have never gotten a response so quickly and had it taken care. You put customer back into customer sevice. I like that and your prices are get. When I get more money I will order again, you make it possible for me to have many colors."

---RG 06/2010 (Milpitas, CA)

"I had a very pleasant experience with iCOPIC. The site is very easy to use the product arrived quickly. I had a couple of questions on my initial order and I received very prompt and thorough responses to my inquiry. I would definitely recommend iCopic."

---SC 06/2010 (Keller, TX)

"I began using iCopic after using other vendors (who didn’t ship my items for two weeks) and on the advice of a good friend who also shops from iCopic. She told me the shipping was very fast so I had to try it. I was EXTREMELY surprised when my first order arrived in just a few days (3, I think). I couldn’t believe it! I was so impressed I immediately made another order and it arrived just as fast. I thought I had encountered a shipping delay with iCopic after my third order didn’t arrive as fast, but the same day I contacted them (after 4 business days – it was a holiday weekend), my package had arrived in my mailbox.

They quickly responded to my inquiry and sent me a very nice acknowledgement email.

They’re products and customer service are fantastic! You may find similar products elsewhere and maybe even a little cheaper, but iCopic’s product, customers service and fast shipping (free over $50), puts them above the others in my book. They’ve found a long time customer in me.

Great job, iCopic! You set the example of a great online business!"

---KU 05/2010 (Avon, IN)

"My experience was great, fast shipping and all items received…woo hoo. Would definitely shop you guys again. "

---TO 05/2010 (Londonderry, NH)

"When I was ready to purchase some ciao Copic markers, I did price research both in-store and online. I analysed not only the cost of the marker, but also tax and shipping and available stock before making my decision as to where to purchase these markers.

Yes, other places "appeared" to be cheaper for the marker, but when I figured in the cost of shipping/handling/tax the individual cost of the marker; icopic won.

I placed my order and noted estimate shipping time was 4 days...acceptable. HOWEVER, you can imagine my pleasure when the COMPLETE order arrived in just 2 days.

i am 110% pleased with my initial experience with icopic and will return for further purchases and sure to recommend to my fellow artist. Thank you icopic! "

---SJ 05/2010 (Belvidere, IL)

"I first started buying Copics at my local Hobby Lobby. I'm not sure how they order or what the Copic company decides to send them, but I was always missing a shade or two off from a color combination I wanted, hence my resulting to purchase online.

I have to admit that you were the 2nd choice on my list. Unfortunately, I placed a rather large order though another company the same day as my first purchase with you. I immediately realized I forgot a handful, so I went ahead and ordered through your company. The initial cost was a bit higher than the 1st company, but I did want to try another vendor, so I went ahead ... Plus, after the first order, you do discount the Copics even further.

I was INCREDIBLY pleasantly surprised when the order I placed on Thursday arrived the following MONDAY ... Imagine that! (lol) Well ... about 2 weeks later, I still didn't have my order from the 1st company (imagine me biting my nails at this point), and realized I needed a small handful that I hadn't ordered yet, so I went ahead and ordered from your company again. And, once again, I received the Copics within 2-3 days of ordering them (I don't recall, just that it was fast!), receiving this Monday.

And still, here I sit waiting on the 1st company. There has been progress, I suppose - it did say on Monday that they were being SHIPPED via Fed Ex ... but it's Wednesday evening & they're still not here !

I've been more than pleased with your service - from the ease in ordering them online - the availability - to the near immediate receipt of the product ordered. Your company has enabled me to enable myself with this new obsession with coloring with Copics! I only wish I had invested $137.00 more with you instead of 'another company'. I know I'd have my purchase in my hot little hands."

---CL 05/2010 (Wauconda, IL)

"Shopping with iCopic has been a real pleasure. Service is outstanding and you have shipped my items within hours of ordering!!! Amazing. I will definitely be buying all of my copic products from you and telling all my friends about your wonderful service and products."

---JM 05/2010 (Kihei, HI)

"I have just started using Copic markers and just love them. I feel like my work looks so professional because of the way these markers blend and also the wide assortment of colors. The blender marker is so cool the way it pushes the color back into the lines . Love it!

I was very impressed with shopping with iCopic. This was the second time I shopped with them because of there low prices and my order was at my front door in a couple of days.If that wasn't enough I also got free shipping! Could you ask for more? This will be my choice of store when I need my Copics. Thanks for making my shopping experience a pleasure."

---RB 05/2010 (Deptford, NJ)

" It was a very positive experience shopping on your website! I love that you have everything copic and the website is easy to navigate through. I especially appreciate the fast service and shipping. The prices are great too! I will surely be shopping for all my copic marker needs only from this website. I also hope to visit your store in California soon and shop there in person. The only thing I noticed is that Amazon.com has cheaper prices on some of your items. Im guessing it is because of the sellers buying these items and selling it for less. I dont know if thats what they do so dont count my word in it! I just think you should look at their prices and see what you can do...Still, I will only be shopping on your website especially since another great thing about it is that its safe for me to do transactions on there! In summary, compared to all the other websites, this one by far is the best and easiest way for me to buy my copic marker supplies. Thank you for your time!"

---NC 05/2010 (Alexandria, VA)

"I recently placed my first order with iCopic and I have to tell you how excited I am to have found you. Your website was easy to navigate, your selection and options were great compared to others and man what shipping timing. I placed my order on a Thursday, got an email saying it had shipped that same day, and received my order on Saturday. I was shocked. What service. I've been using Copic markers for about two years now and have quiet a collection. I have all three types (i.e. Original, Sketch and Ciao). I can't seem to decide which is my favorite. They all come in handy. I do know this however. iCopic is my go to website from this point forward. Your prices are great, service wonderful and ship time unbelievable. Thanks for coming to my rescue."

---JC 05/2010 (Lago Vista, TX)

" Wow, your service is awesome. How do you ship so FAST? I am a very happy customer. Thank you for the great service;) "

---JM 05/2010 (Kihei, HI)

" It was a very positive experience shopping on your website! I love that you have everything copic and the website is easy to navigate through. I especially appreciate the fast service and shipping. The prices are great too! I will surely be shopping for all my copic marker needs only from this website. I also hope to visit your store in California soon and shop there in person. The only thing I noticed is that Amazon.com has cheaper prices on some of your items. Im guessing it is because of the sellers buying these items and selling it for less. I dont know if thats what they do so dont count my word in it! I just think you should look at their prices and see what you can do...Still, I will only be shopping on your website especially since another great thing about it is that its safe for me to do transactions on there! In summary, compared to all the other websites, this one by far is the best and easiest way for me to buy my copic marker supplies. Thank you for your time! "

---NC 05/2010 (Alexandria, VA)

" I love the copic markers. When I first ordered from iCopic, I was a bit leary because the prices were below most retail chains and there is a phrase on the site that says you are purchasing the markers "as is". So, I was a little skeptical. However, I took the leap of faith and made the purchase. I have never been more pleased, not only with the product but with the customer service. Since my initial order, I have been a returning customer and will continue to get my supplies from iCopic. Dealing with so many markers, I have not had nor do I anticipate receiving an incorrect order. The markers are all packaged neatly in boxes and it is like Christmas opening each box to see which colors are inside! I love it and thank-you iCopic for bringing us an amazing product at such an affordable price!"

---DK 05/2010 (Parker, CO)

"It was definitely a positive experience for me to order my copic markers. I am VERY new to the whole copic markers and I am enjoying them very much!"

The reason I chose your website to order from is because it was so easy to navigate around the website and it just made the whole shopping experience great! I was able to find the colors that I wanted and if I wanted to, I could also order the sets, but because I was so new to it, I didn't really want to just jump right in and do that. Although now, I kind of regret not ordering the sets, because I'm thinking that i will eventually need to get every single color there is! hahah! the shipping time was good too. I live in Hawaii so i always chose to pay for the priority shipping, only because if I went with the regular free shipping, who knows when it will arrive, but the shipping rates are great and I have no problem paying a little extra to ensure that I will get my pens faster! I've never had to contact customer service, because I've never had a problem, but I'm sure your customer service people will be great as well!

There are so many different websites to order copics from, but I tell all my friends that this is the one to go to! thank you for providing such a great resource for me and my friends to go to! "

---DY 05/2010 (Kailua Kona, HI)

"It is a pleasure doing business with ICopic. I find your pricing to be very competitive and your stock on hand is wonderful. I must say that your shipping time is very fast and my order was perfect. Your customer service was beyond perfect. I had made an error in ordering my copic marker holder and had ordered the original holder but was purchasing sketch markers and the customer service representative filling the order noticed what had been done and took the time to call and as if that was what I indeed wanted. I was very impressed with the care she took with my order. I have just recently received my Copic Certification and am now looking forward to introducing some of my friends to the fun of Copic Marker coloring. I have recommended to many of my friends your site and hope that they will use you in the future for their copic needs. "

---VG 05/2010 (Sun City West, AZ)

"Love the products that you carry!! I just wanted you to know that your service and shipping were amazing!! I had ordered from another site online 2 weeks before ordering from you and your order was received in 2 days and all items were in stock!! Thanks for your AWESOME customer service!! :) "

---PA 05/2010 (Fort Knox, KY)

"My experience with iCopic was completely satisfactory.

I received the right products promptly at a very good price. When I had questions before the purchase, I received clear and complete responses written in a very congenial tone. All in all, the entire purchase experience was exactly what I hoped it would be. "

---DB 05/2010 (Bedford, NY)

"I had a great transaction with iCopic! The stock selection was great, shipping time minimal and the prices were just icing on the cake. I will definitely be coming back for my Copic supply needs. "

---JE 05/2010 (Herndon, VA)

"I did shop around before I purchased from your site. I found many others selling the copic markers but I kept coming back to you. I found that you had not only the best selection but the best prices. The web site was easy to use. I received my products within a week! Thank you! "

---KC 05/2010 (Roxbury, NY)

"I want to say that doing business with iCopic has been nothing but a pleasure. When I had trouble with the website you and your company were great help in figuring out my problem with my connection to your site. Also, when I had to place orders by phone you were upbeat, helpful and you even called me to confirm that you had a couple of items that I needed. the shipping has been expedient and always packed proficiently to protect my items. I have to say...I worship you site for my copic needs, and I thank you most sincerely for all your attention as a customer. I will always come to iCopic first! "

---TR 04/2010 (Brandon, MS)

"I was looking for a specific set of markers and I was initially drawn your site by googling the "set" and looking for the best price. Not only did your store have the best price, you also stood behind the product with a price match which gave me confidence shopping with you. At the time of purchase, you offered free shipping or extremely discounted shipping (I forget which at this time, but I recall it was a great deal), but I chose expedited shipping and was thrilled when the package arrived sooner than promised on your website. A fast glance around your site showed me that you had some really good sales, particularly on the glitter Copics. I've actually told several people about the great service and pricing at ICopic and I will continue to do so because it's a great site for all the reasons I mentioned above. Oh, and another thing, after my first purchase, I was automatically enrolled into the membership deal at ICopic for free. I'll definitely be back when I need more. Thanks for a great experience. "

---ML 04/2010 (Brimfield, MA)

"I was very pleased with my order from Icopic. My order arrived in less than 10 days to Canada and my order was complete. I was pleased with the price and of course the availability of a complete line of colours. I would order again from Icopic. Thanks for a great online shopping experience. "

---DE 04/2010 (British Columbia, Canada)

"I bought some "Various Ink" refills and ink accessories from iCopic.com, and they arrived very promptly. I will be sure to order from iCopic again in the future. "

---DC 04/2010 (Boulder, CO)

"I have purchased a few times with iCopic, and I have always been impressed. All items are great quality, priced cheaper than others, and very fast shipping. Have never had a problem, hope to buy more in the future. Thanks! "

---VM 04/2010 (Cape Coral, FL)

"I had a great experience with icopic.com super fast shipping and my order was correct I will definately reorder again for icopic. prices were great, and its obvious, what there clients think... I think thats cool ! "

---RH 04/2010 (Hemet, CA)

"I would like to THANK Icopic.com for there GREAT CUSTOMER SERVICE, PRICES and SUPER FAST DELIVERY!!!

I have made two purchases from them and plan on more in the future. Prior to making both purchases from Icopic.com, I called there customer service department to ask some questions. The service I received was the VERY BEST, thank you so much!

---SK 04/2010 (Reno, NV)

"Your service was great, the prices are great, and I will be ordering my refills from you. I will not hesitate to refer you to anyone that is looking to purchase copic markers. "

---NH 04/2010 (Modesto, CA)

"I was looking to purchase some Copic Markers so I did a Google Search for Copic Markers and looked at several sites weighing pricing, delivery times and charges and I have to admit how the web site looked and was set up was important to me. The iCOPIC site met all of my needs. They had the best web site; easy to navigate. The largest selection by far whether you wanted sets or individual markers. They broke it down so you could decide which marker best fit your needs.

So I placed my order with no problems at all. I had a question the next day so I emailed them and got a response in less than an hour. WOW!! I received my order within the stated period. It came without anything missing or broken. The packing was excellent.

I plan on ordering from them again in the future. They have proven to be trustworthy and businesslike; something that is rare and lacking these days. iCOPIC is a Company has earned my trust and I wouldn't hesitate to recommend them to anyone."

---RM 04/2010 (San Angelo, TX)

"I love my Copic markers! Your site came recommended to me from another member of Simply Scrapping Crafts. We take a weekly class and challegne on SSC using the markers. It has been a great experience for me. I bought my first markers a local craft store at a much higher price. I will continue to supplement my markers with your site. It is fast and easy."

---RS 04/2010 (Columbus, GA)

"During my recent transasction with this company (first time I ordered from them) it was a pleasure. I did have a few questions that were answered very fast. Shipping and service was impecable. I will certainly be reordering from these people again and I reccomend that you try them out too. Their prices are fantastic."

---AM 04/2010 (Riverview, New Brunswick, Canada)

"I shop online quite a bit, but very few businesses provide the level of excellent service I've received every time I've ordered from iCopic! Their prices are unbeatable, their inventory is extensive and their shipping is lightning fast, and, best of all, their customer care is exceptional. If I email with a question, I have a thorough and helpful response in my Inbox within a few minutes. As an admitted Copic addict, I do all my purchasing with iCopic. No one else even comes close. "

---LL 04/2010 (Boise, ID)

"When I asked a question it was answered straight away. Your customer service is very efficient. Also the shipping worked out well and the price turned out to be a little bit less than here in Australia. But I refuse to pay 8-9 dollars for each marker here. Also I feel that its quicker to order from you guys. As when I order from local suppliers it takes twice as long to get a certain refill in or marker. "

---RT 04/2010 (Melbourne, Victoria, Australia)

"I am working in Afghanistan working as a contractor for the U.S.Army. i don't have a lot of free time, but when I do have time I draw with the finest pens I can find. I used to use rapido graph pens but the ink, expense and finicky nibs are hard to keep in this dry enviroment. I was on a drawing blog and heard about copic and been using them ever since. i draw with dots and almost all in black and white. I am very hard on nibs and go through them pretty quick, but they are my favorite. "

---DB 04/2010 (AE-APO 09383)

"I am an avid scrapbooker and have been for the last 12 years and making cards for the last two. There are always new products coming out on the market and I have seen a lot but the one thing I was not seeing was anything different in markers. Last year I went to a rubber stamping show and that is where I first saw the copic markers, and let me tell you I could not believe the fantastic cards people were making using these markers. At the time I was unemployed and found the markers to be a little on the expensive side and did not make a purchase. Then later on in the year I got a newsletter from my local scrapbook store and there were going to be carrying the markers which sparked my interest once again. I went online and started researching all about the markers. I watched a tutorial video and I was excited yet again. I now had a job - actually two jobs (the second one is strictly to feed my scrapbook addiction!) and purchased my first set of markers at a local art store. Almost every week my local scrapbook store has a coupon and I use it every time for a new copic marker. I have so many loose markers that I was looking for something to store them in that would be easy to carry with me when I meet with my scrapping club and I went onto the icopic website and found the copic marker wallet - which I love. I can organize my markers and take them with me wherever I go. I thought the price was reasonable and I received my product in a timely manner. The first time I used my markers I was stunned to see how professional my cards looked. I'm still learning how to use my copic markers and I'm excited to let my creativity flow. "

---JD 04/2010 (Plainfield, IL)

"I had been considering purchasing Copic sketch markers for a while. I am a cardmaker, so I read numerous comments in the forums on Splitcoaststampers.com and determined that I did want to go with the sketch variety as opposed to the other lines offered. I also greatly appreciated the special offered advertised on Splitcoaststampers about $5 off a $75 purchase and free shipping for new customers.

Your prices were among the most reasonable I found, the shipping time was excellent, and I will not hesitate to shop at iCopic.com again - as soon as I save up enough money for some more colors! I really love using these markers. They are so smooth and I don't get those awful lines like I had with all of the various brands of non-alcohol markers I have used over the years including the ones I'd gotten from Stampin' Up! that are intended for coloring images.

I am so pleased with my purchase. I'm able to see it as an investment rather than just more consumable supplies. "

---SN 04/2010 (Hustisford, WI)

"Buying Copic markers from iCopic was a very positive experience. I read about iCopic on Splitcoast Forum and so felt confident in placing my order with you. Even so, I was still pleasantly surprised with the wonderful customer service you provided. I placed my order on Saturday morning Australian time and received an email on Tuesday morning to say my order had been shipped. I also received an email from PayPal to say you had given me a $5.00 refund!

All in all, ordering from iCopic was a very pleasant experience and I would like to thank you very much! "

---CLM 04/2010 (Chapel Hill, Queensland, Australia)

"I found that iCopic has the best prices and that is why I have purchased most all of my markers from them. They always have a good selection and get here quickly so I don't have to wait on colors when I'm in the middle of a design."

---CB 04/2010 (Cincinnati, OH)

"I’m pleased to report that I received the package I ordered in perfect condition within two weeks of my on-line order. I was also thrilled to receive a Product Catalogue with the colours laid out in a chart in the centre of the book, in a manner that makes much more sense than the chart I received at the store from which I purchased the markers. (Perhaps it’s new?)

I use iCopic markers exclusively for rendering drafted copies of design drawings for Interior Design. I am a student, and tried other markers before settling on the iCopic markers. They offer the range of colours I need, and I like the shape of the nibs. I like that I can purchase refills, which mean that I won’t ever run out of my most commonly used colours in the middle of a large design project.

When other students see my work, I’m constantly asked about what markers I use. I’m happy to let them know. "

---ML 04/2010 (Vancouver, BC, Canada)

"I was very pleased with my order.The items were shipped fast the price was great and I will be buying from your company again as well I will tell others where to buy there copic markers.thank you "

---CC 04/2010 (Catskill, NY)

"I would be happy to share my experience with iCopic as it was such as positive one! I had checked several sites before I saw your advertised on Split Coast Stampers.

I found it easy to order the individual sketch markers. Most site offer only the sets and since I have collected several pens over this last year I was interested only in the individual pens. The one suggestion I would have is to offer a color sheet with all the colors drawn on it to be sent to those of us who want to see the actual colors. Somehow the colors do not come through very well through the internet.

When I could not locate the blank color sheet on which I would draw each color as I ordered pens, I sent a request for one or information on how to obtain one. I was delighted that you not only answered my question but sent the form and told me where to find additional copies.

Service was very quick. I had ordered tape from another company in December and did not receive it until Jan 11th. I received you order within a few days.

I will definitely recommend your web site to other stampers who desire iCopic pens.

Thank you your fine service. "

----KS, 03/2010 (Kalamazoo, MI)

"Thanks for such great service. I ordered the markers and received them 3 days later. Other sites that I looked at said to allow 10 days and the markers were more expensive as was shipping. Thanks again. I will surely be ordering from icopic again. "

---CH 03/2010 (Reno, NV)

" My order has arrived! NOW.... That is some EXCELLENT SERVICE!

Ordered Friday....and my order made it across country and is delivered on Monday! I'm already coloring with my new colors! ICopic ROCKS!!! "

---LH 03/2010 (Rockport, MS)

"I chose to purchase my markers from iCopic after several disappointing experiences with several other websites. Although I haven't received my order yet (as it was just shipped yesterday), I can say that the fact that my order was shipped in less than 24 hours will make me a repeat customer! I have waited as a long as a week for other websites just to ship my orders.

Thank you very much for the amazing customer service (it's so rare to find great service these days)! "

---CN 03/2010 (Macomb, MI)

"This is my first copic purchase and it was a very easy experience! I did look at other places online but wound up at ICopic based on some reviews I saw on Spiltcoast Stampers. I haven't recieved them yet, but I think it should be today or Monday. The prices were very comparable to other prices I saw and I knew the service would be good. Thank you! "

---AA 03/2010 (Owasso, OK)

"Friendly staff, great customer service, very quick shipping, item packaged well, great value with the price match guaranteed policy, will definitely buy again from icopic because of the gold status with the free shipping on purchases of $50+ "

---LS 03/2010 (Mililani, HI)

"My shopping experience with iCopic.com has been very good. They almost always have things in stock (including the ink refills) and once you become a gold member, you get even more savings from their already low prices. Shipping was verry fast and I have nothing but good things to say about iCopic.com. I have recommended them to all my friends who were on the fence like me about buying copic markers. Needless to say I will be ordering from them in the future. "

---LT 03/2010 (Honolulu, HI)

"I feel remiss that I haven't written sooner to tell you how super it was/is to do business with you. Everything about the experience was special, but maybe nothing so much as the speed with which the pens arrived. I had hardly pushed the Send button when they were in my mailbox. Well, maybe it wasn't quite that quick, but they were here in two days!! The price is so great, and all the colors I wanted were in stock. I called my daughter immediately and told her she absolutely had to get the next ones she wanted from you.

A most satisfied customer, "

---JW 03/2010 (Houston, TX)

"I was very pleased with the service I received. I couldn't believe how fast it was delivered to me. I will be ordering again from you.

Thank you So much "

---BS 03/2010 (Chicago, IL)

"I Have enjoyed getting my copic markers in an expeditious manner and at such a reasonable prices makes me come back every time to icopic. Your customer service has come to the right decision to my plights at icopic. Thank you for the help you have given to me. "

---MM 03/2010 (Durham, NC)

"I received my markers and love the colors. Your website is user friendly. I will definitely order again from your company. "

----BS, 03/2010 (Calgary, Alberta, Canada)

"I am impressed that your company takes the time to personally email its customers to find out about their satisfaction and to get feedback! I actually went with Icopic.com versus using DickBlick (whom I bought my first Copic markers from) because they make it seem like you are getting a good deal with all the coupons they offer but they make you buy over a 125 dollars worth of markers BEFORE you get any real savings; otherwise, you pay 5 bucks a piece for each marker. I noticed that the prices were a bit cheaper on ICopic and that you get free shipping if you order more than 50 dollars and it really appealed to me. So from now on, I will definitely buy from your company. The shipping was prompt and overall, I am satisfied, with the exception of one thing. I was under the impression from reading the policy on the website, that if you sign up for the Gold membership, that AFTER your first order goes through and is verified, you get free shipping with your first order. Did I misread that? I actually read it a few times to make sure I understood (maybe its not so clear or worded correctly) but I felt that you do get free shipping with your first order, but it doesn't seem to be the case. It seems to be that you get free shipping on SUBSEQUENT orders, right? Thanks and I will keep on buying from your site. The savings are obvious! and I have recommended your site to others as well. "

---CS 03/2010 (Menomonie, WI)

"I am absolutely thrilled to have found icopic.com! There aren't many local retailers that carry them and I like to establish a good connection with online vendors. I'm getting to the stage where some of my markers are starting to dry up, so refills are necessary. With a fast search, I found you guys and was blown away by the fact that you are affordable and have everything that I need.

Shipping is amazingly fast. I haven't had to wait near as long as any other art supply places I order from. What actually helped the most was the catalog that you included on the first shipment. I was able to order parts so that I can use my markers as an airbrush which I have been wanting to do again for a while.

I'm an extremely satisfied customer and won't be going anywhere else for my copic/marker needs. "

----SJ, 02/2010 (Virginia beach, VA)

"Thank you for my recent order. I received it in record time and everything was just as promised. Your prices and delivery time is excellent. It is always a pleasure doing business with you. "

----JS, 02/2010 (Williamson, NY)

"I have found the pricing to be the best and most affordable out there. It is extremely easy to order on line and the product arrives exceptionally quick – all important characteristics to me when ordering a product. "

----TK, 02/2010 (Orchard Park, NY)

"Well, I'd like to say that I was very happy with your service. It was very fast and I thought with $5.99 shipping it won't be very quick. I was wrong !! One thing I can't stand as a consumer is over priced shipping costs and slow shipping!!I even recommended you to a friend (Sue W, VA)and she placed an order too !! I am very pleased with your "Gold" program (I think that's the right name) which gives me the free shipping offer . That is a great deal . I will be a loyal customer and - thank you! "

----MB, 02/2010 (Savannah, GA)

"It was a real pleasure doing business with iCopic. The order was processed immediately and arrived in a timely fashion. The selection of products is enormous and up-to-date with all that Copic offers.

Keep up the good work. With your customer service attention, there's no reason for anyone to shop anywhere else. "

----PL, 02/2010 (The Villages, FL)

"It was a real pleasure doing business with iCopic. The order was processed immediately and arrived in a timely fashion. The selection of products is enormous and up-to-date with all that Copic offers.

Keep up the good work. With your customer service attention, there's no reason for anyone to shop anywhere else. "

----PL, 02/2010 (The Villages, FL)

"I keep your email address in my Favorites file because I can get to it quickly when I want to buy more colors. I just love these markers because of all the different shades of, lets say green. Shading s so much fun. I could never do that with other markers. Wish I had all the colors but I do have quite a few. I like them because they can also be refilled although I've never done so yet. I did replace two of my colors but need to get more information on what is needed and how it is done. You have been so helpful to me when I needed to find out what colors of red can be shaded. Reds are hard for me to blend. But you spent at least a half hour one time helping me and I appreciated that very much.

You are very easy to work with. Shipping has always been rather quick. Which is nice because when you want a new color you want it yesterday but you do get them shipped out quickly. I will be back again in the near future so keep up the good work. "

----BT, 02/2010 (Union, MI)

"icopic is one of the quickest and most efficient online shopping that i have delt with. I actually received a phone call confirming my order b/c it showed that i had ordered the same thing twice. I also received my order in 2 days - that is amazing b/c i live in Hawaii and everything takes forever to get here. The Gold Membership is also an awesome program. I'm looking forward to putting in another order soon.

Thank you so much!! "

----JM, 02/2010 (Honolulu, HI)

"The reason i chose icopic was ultimately because of their impressive selection of copic products. However I was even more pleased with the customer service efficiency. "

----JW, 02/2010 (Vero Beach, FL)

"I have ordered Copic markers from Icopic on several occasions and have always been happy with the transaction. You have always had the colors of markers I need in stock at a nice price. As we all know, Copic markers are a costly investment. I live in Ohio and I am always amazed how quickly I receive my markers from California. Apparently, your orders are filled very quickly, which is nice. "

----CP, 02/2010 (Milford, OH)

"Just a quick note to let you know that being able to shop on the Internet is a great opportunity for me to source stamping supplies, etc. I am having trouble finding paper that doesn’t bleed or feather my image when I use Copic Sketch Markers. Although Copic markers are expensive, they are quick and easy to use and produce lovely results even for an amateur like myself. I was happy when I discovered your site.

I placed the order on January 14th via USPS Priority Mail International (which takes 6 to 10 business days) and am hoping that it may show up today or tomorrow. Unfortunately for me (possibly because I live in Ontario, Canada) shipping was $25.25 which bites.

I am looking forward to trying the paper that I ordered from you.

Have a great day. "

----SS, 02/2010 (Bobcaygeon, Ontario, Canada)

"Thank you for the wonderful service. I re-stocked 30 or so of my copic markers as well as re-arranged my storage system/work area setup (plus a couple up-grades) this month and you have been an immense help with all of that. After “shopping around,” your prices offered the most value that I could find, and your shipping speed -especially considering it’s free- on all of my orders has been super fast. I have a 2 ½ hour drive to the nearest “big” city, so shopping for specialty items is not overly easy for me and a company who can deliver to me in less than a week when I place an order is highly appreciated.

Keep up the great job. "

----CL, 02/2010 (Gunnison, CO)

"I purchased from you because a friend recommended it. I am new to Copic markers and am just trying to get the colors I want. "

----BD, 02/2010 (Martinsburg, WV)

"I was very pleased with my purchase - from the product to the service. The product and pricing were comparable to other websites. And the shipping was very fast and reasonable. I would definitely shop with iCopic in the future. "

----CS, 02/2010 (San Jose, CA)

"I love iCopic. I plan on using iCopic as my main source of buying copic merchandise. The thing I like most though, is the shipping. I was really surprised by how short of a time it took for my order to be delivered. So thank you very much for supplying me with my copic needs! "

----BZ, 02/2010 (Marne, MI)

"Thank you for being part of a company that has provided me with fast, reliable service. iCopic has allowed me to acquire several supplies I wouldn't have been able to afford, thanks to its sales, and my orders have always been delivered in a timely manner, accompanied by emails updating me on their progress, which I've found highly reassuring. My only critique would be that not every colour has a refill available; I had to order a new Burnt Umber marker, rather than buying ink to refill the one I already have. I don't know if this is a frequent customer complaint, but in my case it certainly isn't enough to make me look for a new source.

Thank you for the excellent service. "

----CW, 02/2010 (Tigard, OR

"Your service is just wonderful. You get our orders out so quickly. If I need it really fast, it's usually there the next day. Thanks, for the terrific service. "

----KO, 01/2010 (Chula Vista, CA)

"I've always found iCopic.com to be a wonderful site to shop for all my Copic needs. Your prices are consistently below so many other sites, and I find your website easy to browse and to purchase whichever colors I happen to need. I also appreciate your free shipping with purchase over $50 for Gold Members. Thank you for providing an easy and convenient place to shop Copic! "

----KN, 01/2010 (Hollister, CA)

"I would love to make a comment about how WONDERFUL icopic.com is! I ordered from icopic.com twice now and will continue to. Your prices are one of the lowest on the web, and your shipping is lightning fast! The selection is great too. So, icopic.com I want to say thank you thank you thank you! Keep up the 5 star work! "

----LH, 01/2010 (Cottage Grove, MN)

"I thought my purchase from icopic went very smoothly. The product was excellent quality, and the shipping was great. On top of that i find the website is really well organized and easy to use. "

----JS, 01/2010 (Woodbury, MN)

"I will definitely come to Icopic for all of my Copic needs.Not only are the prices the best around,the shipping time is very short even though I am entirely across the US from you!

Packaging is great and just a truly good experience and I already have my next order written down! "

----KG, 01/2010 (Mount Wolf, PA)

"We return to the ICopic website because it has the greatest selection of colors and very competitive prices. Many stores and websites offer a limited selection, but we always get what we are looking for through icopic.com. It is our goal to own EVERY color of sketch marker. Thanks to icopic.com, we can order each month and know that our order will be fulfilled quickly and professionally.

Thank you for keeping our artwork looking good! "

----SO, 01/2010 (Banning, CA)

"I am very happy with my purchase from iCopic.com The customer service is great! The shipping time was really quick! I will definitely shop with iCopic.com again for all of my Copic products. Great prices too! "

----MF, 01/2010 (N. Las Vegas, NV)

"Prompt customer service was able to quickly rectify a problem I'd created. I had forgotten a few key items that would have dampened the holidays. iCopic saved christmas! Or at least made it a bit more pleasant. The adjusted order arrived faster than some I had placed elsewhere days before. "

----TR, 01/2010 (Kirtland AFB, NM)

"Thank you for being part of a company that has provided me with fast, reliable service. iCopic has allowed me to acquire several supplies I wouldn't have been able to afford, thanks to its sales, and my orders have always been delivered in a timely manner, accompanied by emails updating me on their progress, which I've found highly reassuring. My only critique would be that not every colour has a refill available; I had to order a new Burnt Umber marker, rather than buying ink to refill the one I already have. I don't know if this is a frequent customer complaint, but in my case it certainly isn't enough to make me look for a new source.

Thank you for the excellent service, "

----CW, 01/2010 (Tigard, OR)

"Thanks, your site was very easy to work on, your prices are very competitive, and the shipping was fast and reliable. Plus your products are the best! Will order from you again. "

----CZ, 01/2010 (San Francisco, CA)

"I purchase my Copic Sketch markers, refills and Spica pens from iCopic. I have never been happier with the value a company offers than this one. Once a Gold Member, the prices are unbeatable. The customer service is quick and the shipping is fast enough that I never need to trace a package to see where it is. I will continue to purchase all my Copic products through iCopic for the value and the services.

I have shopped in several places but the prices and the product availability cannot compare to iCopic. "

----DT, 01/2010 (Tenants Harbor, MI)